Earthlink email-| +1.8O5.738.61OO |- TECH SUPPORT ̫””NUMBER BellSouth plans to cease its status as “carrier-of-last-resort”. The company complains about how horrible it is to be the last choice for customers, and has began to warn builders that, if they choose to start with another company, they had better let their home buyers know that BellSouth won’t be available should the consumer want to make the switch.
Let me make sure I understand this: BellSouth is letting people who won’t care who provides the service in three years know that they are going to refuse to serve someone who actually wants them. Or, even clearer, BellSouth is telling consumers to shove it, we don’t have to help you.
I am interested in this for several reasons. First, my husband has worked in the telecommunications business for years before forming his own low voltage wiring company, Redd Infinity. So, although we are no longer in that field, we still maintain interest. Even better, however, I am a defunct BellSouth customer who, after sitting on hold with them for three hours, called Comcast on my cell phone and switched my Internet to the cable company, rather than dealing with BellSouth’s shoddy customer service (this came after several problems over the course of a year).
Most interesting of all, however, is my perspective as a small business owner. I concede that there are some customers we just don’t want. Chief among those are the price surfers – those who are most concerned with price (research notes that less than 10% of customers list this as most important – the rest search for quality and service). Basically, you can never make someone who cares only about the bottom line happy, and if you have tried several times – and I highly encourage you try to win them over with your superior service and products – then you may as well give up. As soon as someone underbids or undercuts you, they will be gone.
But BellSouth isn’t waiting to be undercut. Instead, they are taking potential customers who have no role in the decision-making process and saying, “Sorry, folks, we won’t be offering you service.” I have to tell you, if I move into a new neighborhood and the folks one block over have service, but BellSouth tells me they will not now or ever offer service because the builder didn’t use them – not only will I smile and say, “Great, thanks for keeping my wallet out of your grubby paws,” I will go on to tell everyone I know that BellSouth is exacting its revenge on the consumer. I will be persuasive. And so much the worse if I have been a long-time customer in good standing.
I understand that BellSouth is here to make a profit. We all are. But by pointing randomly at people and saying, “Sorry, we will never serve you, due to decisions you didn’t even make (other than choosing to buy a house in the ‘wrong’ neighborhood,” well, they make me wonder what their plans for the future are. If I were a builder, I’d start building to spite them.
In the meantime, all that worry I had about monopolies with the merger of BellSouth & AT&T, well, I guess they are unfound. Never mind that these small companies will have to take the leavings of whatever business they can scrounge up. Now is the time for small telecommunication companies to run to the builders with the article or letter in one hand and a plan in the other. “Let’s kick BellSouth where it hurts,” I’d say. As a telecommunications business owner, I’d be glad to know that BellSouth can’t swoop in and steal away all of my customers like they’ve done thus far. And as a builder, I’d flaunt the fact that BellSouth refuses to do business with my neighborhoods. Maybe put up a huge sign: “BellSouth doesn’t want us, and we don’t want them!”
Seriously, this provides an edge for the small phone companies. Those who move now, especially in Georgia and Florida, where the law will be taking effect, stand a chance of surviving the forthcoming monopoly wannabe. My cheers go out to the little guy – I think you can make it!
Wearable technology has the potential to change the way organizations conduct business and the way people conduct their day-to-day activities. If you already use a wearable device, identify the make and model, and discuss what you use it for. Do you find it helpful? Why, or why not? If you do not use a wearable device, identify one you would use, and explain why.
Platform as a service (PaaS)
You must write an annotated bibliography with at least 5 peer-review references in APA format (this doesn’t include the title page or reference page. You must include 5 scholarly reviewed references that are DIRECTLY related to the subject of your chosen topic.
There are three different excel files and about 25 questions per file. Caseware Idea is recommended in order to answer the questions, but excel can be used too.
As the lead consultant for Workplace Solutions Consulting, you are the one to deliver recommendations for organizational change to the management of Informational Systems. Some of the ideas involve centralizing some duplicated administration functions in regional locations and others involve de-centralizing product departments to break down silo walls across locations. You collected significant data in order to conduct the best analysis. The bottom line: although all of these changes are for the better for organization, they will be quite disruptive to the personnel at IS.
You used the data you collected in order to arrive at the most-informed decisions possible regarding changes to the organization. What steps would you follow and what information would you collect to ensure sound data-driven decisions?
It is now time to execute the reorganization of Informational Systems. Describe how you would implement the following:
The centralization of Finance and HR (no jobs lost, but increased specialization and responsibility).
The de-centralization of the heretofore separate product departments (break up of existing teams, reforming new teams, and new reporting relationships).
Unit 4 Discussion: 7-38. Predetermined Overhead Rates: Ethical Issues (ACC301 Cost Accounting)
Marine Components produces parts for airplanes and ships. The parts are produced to specification by their customers, who pay either a fixed price (the price does not depend directly on the cost of the job) or price equal to recorded cost plus a fixed fee (cost plus). For the upcoming year (year 2), Marine expects only two clients (client 1 and client 2). The work done for client 1 will all be done under fixed-price contracts while the work done for client 2 will all be done under cost-plus contracts.
Manufacturing overhead for year 2 is estimated to be $10 million. Other budgeted data for year 2 include the following.
Client 1 Client 2
Machine-hours (thousands) 2,000 2,000
Direct labor cost ($000) $2,500 $7,500
a. Compute the predetermined rate assuming that Marine Components uses machine-hours to apply overhead.
b. Compute the predetermined rate assuming that Marine Components uses direct labor cost to apply overhead.
c. Which allocation base will provide higher income for Marine Components?
d. Is it ethical to choose an allocation method based on which one leads to higher income for the firm?
Unit 4 Discussion (ACC303 Intermediate Accounting)
Please complete judgment Case 4-5 (page 227-228). Please include explanations with your answers.
Judgment Case 4–5 Income statement presentation; unusual items; comprehensive income
Norse Manufacturing Inc. prepares an annual single, continuous statement of income and comprehensive income. The following situations occurred during the company’s 2024 fiscal year:
1. Restructuring costs were incurred due to the closing of a factory.
2. Investments were sold, and a loss was recognized.
3. A positive foreign currency translation adjustment was recognized.
4. Interest expense was incurred.
5. A division was sold that qualifies as a separate component of the entity according to GAAP.
6. Obsolete inventory was written off.
7. The controller discovered an error in the calculation of 2023’s patent amortization expense.
1. For each situation, identify the appropriate reporting treatment from the list below (consider each event to be material):
a. As a component of operating income
b. As a nonoperating income item (other income or expense)
c. As a discontinued operation
d. As an other comprehensive income item
e. As an adjustment to retained earnings
2. Identify the situations that would be reported net-of-tax.
Unit 4 DB: Willingness to Pay (ECO201 Macroeconomics)
Read and consider the “Willingness to Pay” example in Section 7-1 (Chapter 7 Section 1).
Everyone shops for things they need for themselves and for gifts for others. Imagine you are taking an online class and you are looking to buy a new computer because your old one died. Class starts in two days. The market for computers is very competitive. There are several brands that have similar characteristics such as storage capacity, processor speed, number of USB ports, etc. but you have owned one that you liked and you want to buy that same brand, the X-Mark.
You have a budget of $1,000. One popular store has the brand you like on sale for $850 because other stores are selling them for that price. You have a friend at that store who tells you that the store paid $700 for that computer.
Please evaluate and explain the willingness to pay, consumer surplus, demand, producer surplus, cost, and willingness to sell of this transaction. Define these terms in your explanation, not as separate definitions. Incorporate the meaning into your narrative so that you write a convincing story.
Your next meeting with Informational Systems is with senior leadership. You give them an update on your progress and thank them for their support of the project. They ask you what you think about their corporate culture. Some members of the leadership group think that things are just fine, while others believe that the current culture needs improvement and may be negatively affecting performance. You reply that you are still in the process of gathering information, but think to yourself that things could be better based on your experiences with employees thus far.
In your opinion, what would make the biggest impact on organizational culture: a new code of conduct, a new hiring policies/processes, or leadership change? Why?
In one of your information-gathering lunches with Informational Systems staff, you encounter an issue that you have seen while working with other organizations: communication.
One individual complains about the daily mountain of emails she receives, with roughly half having nothing to do with her job. Another employee calls out the new team-sharing platform and the constant barrage of chats flowing in on the company’s team messaging platform. A sales employee likes to text message his teammates to prepare for important customer-facing meetings, but doesn’t like texts from his manager over the weekend. And, an individual from customer service appreciates video conferencing with her team, but doesn’t relish the 9 p.m. meeting times to accommodate employees based internationally.
Consider the digital communication platforms and tools discussed in this module. What strategies and tools do you believe are most effective for formal communication between senior management and employees? Which tools do you believe are best for team interaction? What strategy would you suggest for communication between departments and across geographical sites? Please explain your reasoning in terms of communication effectiveness, speed, and employee engagement.
Explain how marketing intelligence differs from marketing research. Which is more valuable to a company? Why?
What is customer relationship management (CRM)? How is it related to big data and artificial intelligence? Provide an example of a company using artificial intelligence.
Part A: Your Marketing Plan
For this assignment, you will document your hypothetical company’s background information and mission statement, your company’s short-term and long-term goals, an environmental analysis, and a SWOT analysis.
Note: You should make all assumptions needed for the completion of this assignment.
Create the first part of your marketing plan in 8–12 pages:
Write an introduction to your company. Describe your hypothetical company, its location, the product it makes or the service it provides, and introduce the contents of your marketing plan.
Develop your company’s mission statement.
Decide the main goals that you would like to achieve within the next year (short term) and the main goals that you would like to achieve within the next 5 years (long term). Determine the most appropriate ways to measure both short- and long-term goals.
Note: Consider the following metrics: tracking downloads of website content; website visitors; increases in market share; customer value; new product or service adoption rates; retention; rate of growth compared to competition; and the market, margin, and customer engagement.
Develop an environmental analysis that includes competitive, economic, political, legal, technological, and sociocultural forces.
Develop both a SWOT analysis and needs analysis for your product or service. Each analysis should examine three strengths, weaknesses, opportunities, and threats for your company.
Use at least three academic resources as quantitative marketing research to determine the feasibility of your product or service. These resources should be industry specific and relate to your chosen product or service.
Use the Part A Marketing Plan Template [DOCX] to complete the assignment.
The Part A Mission Statement and SWOT Analysis Sample [PDF] containing examples has been provided for your reference.