1.Which of the following is considered a major process flow structure?
2. ISO audits result in certifications that are done by first, second, or third parties. Which of the following result in the best certification of a firm?
Certification is sought by any firm assuming they pay annual dues.
2nd Party – where a customer audits its supplier
3rd Party – where a qualified national or international standards/certifying agency serves as an auditor
1st Party – where a firm audits itself against ISO standards
3.Which of the following is ISO 14000 primarily concerned with?
Continuous improvement management
4. Which is the one correct value stream principle?
Look for efficiencies in the factory, office, physical, procedural, and technical operations.
Eliminate waste that stops, slows down, or diverts the value stream.
Concentrate on speeding up value-adding operations rather than removing waste.
Keep the value stream moving at minimum velocity.